Date > Unbalanced Sales

Selections:

  • Sale date range

This report shows unbalanced sales within the selected date range, e.g. a sale where seats are marked as paid but no payment has been entered. Information is broken down by booking ID and lists date, customer and the difference causing the imbalance.


This report uses the date the sale was created, not the date seats were added or changed, nor the date payments were made.


In particular, this report shows sales where the sum of all payments (including voucher payments) is not the same as the sum of all paid items (i.e. sum of all ticket prices for seat that are marked as paid, plus the sum of all products/fee/sold voucher prices where the item is marked as paid).


This report does not take into account items that have not been marked as paid.