There are a few ways to see scanned entry. 

1. Desktop Box Office 

The quickest way is in the Desktop Box Office Module Performance Graphic.

In this example, the darker colour indicates attendees who have scanned in:

When a seat is scanned for entry it will change colour and when it is scanned for exit it will change colour again to a lighter colour.

At the top right on the same screen there is an occupancy count.

2. Web Control Panel 

<YourCountry><OrgID>/Admin> > Entry Manager > Reporting > Select Production > Select Performance > Summary Report > Run Report (bottom right hand corner) 

Click the dropdown menu and Run Report to see the Verbose report which lists patrons and their sale IDs in addition to the Status:

The Verbose report can also be saved as a CSV. 

3. WebHub

Entry Tile > Attendance > Select Production > Select Performance from the dropdown menus:

Patrons who have scanned in will be marked with a green check as 'Arrived'. Those who have not yet arrived will have a cross marked next to their name. 

Occupancy Monitor Title

This report is intended for 'on the day' use, if you do not have access to Box Office or Reporting. The 'Out'/Exit scan is useful for Health & Safety/accurate numbers. For more information on the Occupancy Tile click here.

Related Articles:

Troubleshooting: Entry Manager: if a ticket is purchased and print from one web-skin, can the scanning app still scan the ticket even if it is logged into another web-skin?

Entry Manager on Android

Entry Manager

Entry Manager on Windows

Introduction to Entry Manager

Entry Manager in the Browser

Entry Manager on iOS Devices

How to scan tickets with PatronBase Entry Manager for iPhone (shorter video for Entry Manager Operators)


How to scan tickets with PatronBase Entry Manager for iPhone (full length video for Box Office Operators)