If a Promoter can't see their event or production when logged in, make sure the Promoter has been defined correctly under Desktop Administration Module > Production > Edit Productions > Select Productions > Attributes Tab > Promoter 


Note: The Promoter login is only active for a short period after an event has finished. 
If an event has been made inactive it will not appear under the Promoter login. 

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Promoters

Promoters Access via the Web

Update: October 2022: Promoters become Production Partners