If you wish to add a communication type to the communication tab in the Patron Window here:
In the Desktop Administration Module go to Setup > Patrons > Contact Types will set the types of communication contact available in the Communication tab in the Patron and Box Office Sale windows.
Select whether a contact type is Active or Inactive with the dropdown. This won't affect previously used communication notes. Contact types that have been used can only be set to Inactive and cannot be deleted.
To add a new Contact Type, enter a new contact type description on the row starting with the *.
Video Course: Marketing Module Level 1 Lesson 7: Using Marketing in WebHub