Note: the following solution does not apply to anyone using Guest Checkout 


Patrons can redeem credits associated with their account when they book online. Tell the patron to log in, and go to 



Your Details:

 

Look for the Credit at the bottom

Take the Credit Number 


And insert it into the discount code/voucher box here:



The credit will be applied.


Related Articles:


Credit: Balances

Error creating credit : Credit issued [New Credit]: Invalid ProductID 1002

Credit: Transactions Audit

Creating and Redeeming Credits

How to refund a credit