Support

Performances can be taken off-sale: a) on the web so they are only accessible via Box Office  b) on both Box Office and on the Web so they are inact...

Recurring Donations are only available to Customers using the Windcave Payment Gateway.  In order for recurring donations to work your organisation must...

Please talk to the PatronBase support team so the GST number feature can be activated for you.  To assist with setup, please enter your organisation'...

Note: If you are running workshops or classes you may like to read this article first:  How to report on class or workshop attendees If you're wantin...

To configure when the "Almost Full" message for a performance is displayed, go to your organisation's Web Control Panel <YourCountry.patron...

To change the default number of seats (or tickets) displayed here: Go to your organisation's Web Control Panel <YourCountry.patronbase.com/_...

The number of seats in the dropdown menu for 'How Many Tickets' can be set on a per-production basis.  To change the default number of seats in ...

A Print at Home ticket with a custom background can be configured globally: that is - one custom background that is used for every production on a single bo...

If the Promoter's login is missing from your organisation's booking skin and you want it there go to your organisation's Web Control Panel <Y...

Rather than thinking it of one paid ticket and one free ticket, we look at it as two tickets with a 50% discount. Let's say the scenario is you wish...