General
General information and tips
If you have very recently made a change in the Remote Desktop, Web Hub or Web Control Panel but it is not appearing on your organisation's Booking Skin ...
Thu, 7 Oct, 2021 at 5:47 PM
If you have very recently made a change but it is not appearing in your organisation's WebHub (<YourCountry>.patronbase.com/_<YourOrgID>/Web...
Fri, 19 Feb, 2021 at 10:09 PM
If you have very recently made a change but it is not appearing in your organisation's Web Control Panel (<YourCountry>.patronbase.com/_<YourOr...
Fri, 19 Feb, 2021 at 10:06 PM
If you receive the following message on your organisation's booking skin when trying to book tickets and it is not the expected behaviour: ...
Mon, 19 Apr, 2021 at 9:39 AM
The team at PatronBase New Zealand recommend your New Zealand based organisation seeks independent legal advice from a New Zealand Registered Lawyer regardi...
Fri, 25 Jun, 2021 at 10:28 PM
The following error occurs for patrons purchasing online when: A) A patron has tried to click the password reset activation link twice. An activati...
Wed, 12 May, 2021 at 8:39 PM
The Player tab of the Desktop Patron Window allows you to collect a variety of customisable details about the Players in your organisation involved in your ...
Fri, 25 Jun, 2021 at 8:57 PM
If you are on a Mac operating system using NZCloud, copy and paste the text which has macrons. To do this: 1. Click into the field into which you w...
Thu, 27 Oct, 2022 at 1:15 AM
If you are Bravo Arts Solutions customer, our staff may have installed with your permission a remote assistance software called Zoho Assist. Zoho Assis...
Sat, 12 Feb, 2022 at 3:45 PM
Q: In Entry Manager, if a ticket is purchased and printed from one web-skin, can the scanning app still scan the ticket even if it is logged into another w...
Thu, 8 Feb, 2024 at 7:16 PM