Support

Note: Many organisations choose to have a second Education skin for their organisation, in order to customise the online setup, workflows, and data coll...

For more information on how to set up classes or workshops click here  For more information on the attending patron capture feature click here  How to ...

The Attending Patron Capture feature allows your organisation to capture details of Attending Patrons, such as their Name, Phone Number and Date of Birth. T...

To change the order that your organisation's Book Types appear on the Booking Skin go to the Web Control Panel <YourCountry>.patronbase.com/_<O...

There are several different points from which to access PatronBase to complete specific tasks. Below is a brief summary of them all.  1. The Remote Desk...

Example scenarios for which you may need a double or two day pass: A Dance School is running their end of year recitals in your venue. Allocated (Reser...

An example of a simple booking skin: Facts about Skins:  Your organisation's skin links will always start with <YourCountry.patronbase.com&g...

If a Book Type is not appearing on the Booking Skin, here is a list of things to check: 1. Start with the Book Type itself. Go to the Desktop Administra...

To change the order of Donation Products on the Donate page: on the skin that the Donation Products are on, go to the Web Control Panel <YourCountry.patr...

Group Attributes and Patron Custom Attributes are different things and behave in very different ways, but it can be easy to confuse them as they are both us...