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General information and tips

Box Office Data Error: MailChimp action failed: Unsubscribe... Could not work out group IDs from given campaign ID
If you have received the Box Office Data Error: MailChimp action failed: Unsubscribe ... Could not work out group IDs from given campaign ID, don't pani...
Tue, 22 Apr, 2025 at 11:47 AM
Troubleshooting: can't see second line of text in the communication box
Sometimes a communication may be longer than one line:  As you can see in the image above, some of the text has been chopped off.  To expand th...
Thu, 24 Apr, 2025 at 9:48 AM
Players: How to give cast members access to sale data for their production
In order to give cast members access to sale data for their production your organisation will need the Players feature licensed. See here for more informati...
Mon, 28 Apr, 2025 at 9:33 AM
How to edit the wording of your organisation's Privacy Policy on your organisation's Booking Skin
On your organisation's booking skin, you will find a quick link to your organisation's Privacy Policy: The Privacy Policy appears as a scro...
Sat, 3 May, 2025 at 1:09 PM
How to change the wording of your organisation's terms and conditions on your organisation's booking skin
On your organisation's booking skin, you will find a quick link to your organisation's Terms and Conditions:    The Terms and Conditions appear...
Sat, 3 May, 2025 at 1:08 PM